Whakatāne and Tauranga Hospitals
Open visiting is between 8am - 8pm daily.
Family and friends play an important part in a patient's
wellbeing and recovery and are welcome to visit between 8am-8pm
daily. Outside of these hours visitors should contact the patient
or the patients Nominated Support Person. We ask that you take care
to ensure visitor numbers and noise levels do not impact on other
patients when in a shared room.
Family and Nominated Support Person
Patients may also have a nominated support person with them
through their journey. If you are the nominated support person
you may stay with the patient when it is clinically safe to do so
and you will be issued a card authorising 24 hour access to the
patient. As the nominated support person you will be responsible
for passing on information about the patient's progress (with their
permission) to the wider family/whanau. Information about
being a nominated support person is available in our "Information
for inpatients and their nominated support person" brochure's that
are available on each of the hospital Wards.
As a visitor to Tauranga or Whakatāne Hospital we ask that
- Treat all others with respect, courtesy and consideration.
- Comply with instructions from staff at all times to ensure
patients, visitors and staff are kept safe.
- Respect the need for patients to have sufficient time for
recovery by keeping to our visiting hours.
- A support person can be with the patient at other times as
arranged with the staff.
- Ensure all children under 14 years, visiting the hospital, are
supervised by an adult for their own and others' safety.
- Ensure you are free from infection to avoid passing on the
infection to patients.
- Only use cell phones outside clinical areas.
- Patients and support people - please turn off your cell phones
between the hours of 8pm and 7am so patients may rest
- Respect that BOPDHB is a smokefree site. If you would like to stop smoking either as a
patient or visitor, please ask to be referred to the smokefree
- Respect that people in possession of or under the influence of
illegal drugs or alcohol will be required to leave the premises
unless urgent medical care is required.
- Please treat the DHB's facilities and equipment with care.
The BOPDHB statement of rights and responsibilities for patients
and visitors is available by clicking here.
February 7, 2017