Your Appointment

If you have received a letter from the Bay of Plenty District Health Board advising you have an appointment, and you would like to confirm your appointment or let us know that you are unable to  attend for any reason, please email us or call us on the contact details below:-

Tel: 0800 333 477 (The Patient Information Centre is available between 8.00am - 4.30pm Monday to Friday. Outside of these times there is an answer machine)


To confirm or change your appointment:

Phone the number provided on your letter, or the Patient Information Centre on 0800 333 477
or click here to complete our email form. 




Remember when emailing or leaving a message to included the following details:-

  • Hospital number
  • Full name
  • Contact telephone number, in case we have any queries
  • Date of your appointment
  • Time of your appointment and , if known
  • Doctor/specialist that you are seeing.

Patient contact details

It is in the interests of each patient to inform the hospital of any change of postal address, residential address or telephone number. If we are unable to contact you when your name comes forward for an appointment, your name will be removed from our records.

If you want to change or update your contact details please complete our 'Change your Contact Details' form.



More Information

Click on the links below for more information:

HealthDisabilityCommissioner  MOHLogo 
 Health & Disability Commissioner's website  Ministry of Health website
Last updated: November 2, 2020