Your DHB

Patient and Family Centred Care

Patient and family-centred care is changing relationships in health care. It places an emphasis on health care providers collaborating with patients and families of all ages, at all levels of care, and in all health care settings. As a DHB, we acknowledge that families, however they are defined, are essential to patients' health and well-being.

This philosophy of Patient and Family Centred Care is our  standard for our process improvement initiatives. Supported by our Volunteer Patient Advisory Group, a host of projects are planned and some already underway. If you would like to be involved find more information on our "Volunteering" page located in the Working Here section, or contact the Quality and Patient Safety Team.

Providers of Healthcare services in the Bay of Plenty may find some of the following resources helpful in developing their own patient and family-centred care processes. 

HQSC Health Quality and Safety Challenge 2012 - Excellence through Patient and Family Centred Care at BOPDHB

Healthcare providers are able to access our toolkit for helping with Patient and Family Centre Care here.


Patient Safety

The National Patient Safety Campaign's goal is: Safe,quality health care - every day, every time. We are committed to doing the right thing, in the right way, first time.

As a DHB we work with the following patient safety campaign initiatives:

BOPDHB also has several patient safety projects in progress:

Last updated: August 13, 2015