13th April 2017

Bay of Plenty State of Emergency Health information

Hospital appointments

The Cardiology Clinic Whakatāne Hospital on Thursday 13 April has been cancelled and patients notified.

All other services at both Whakatāne and Tauranga hospitals will be operating as scheduled.

If you would like to check or reschedule your appointment please call the Patient Information Centre on 0800 333 477.

Health Centres

Riverslea Medical Centre and Edgecumbe Pharmacy is operating from temporary premises at Te Teko, 8 Edgecumbe-Te Teko Road, right next to the school.

The Medical Centre is open today and tomorrow (Thursday 13 April) 6:30 am - 4.00 pm. It will close at Easter reopening Tuesday 18 April. For further information call (07)30 49106.

Edgecumbe Pharmacy is open today and tomorrow (Thursday 13 April) 7.30 am - 4.00 pm. It will close at Easter reopening Tuesday 18 April. For further information call (07) 304 9734.

All other Health Centres in the Eastern Bay are open as per their normal hours.

After Hours Medical Care

Phone your GP first. You will speak to a registered nurse who will advise you on what action to take or contact Healthline - Freephone: 0800 611 116. 

Easter Weekend

A GP service is available at Whakatāne Hospital from Good Friday through to Easter Monday each day from 10am - 4pm. 

In Opotiki, the Church Street Surgery is open from Good Friday through to Easter Monday each day 9.30am-10.30am.

For emergencies call 111.

Easter Weekend Western Bay General Practice Hours

Download the latest Weekend Western Bay General Practice Hours list by clicking here.

Easter Weekend Duty Pharmacy

Whakatane Pharmacy Hours

Two pharmacies on duty over weekend - Unichem Adamson's & Kope Pharmacy, King Street, Kopeopeo will be open at the following times:

Good Friday:

10:30am - 1pm and 2.30pm - 4.30pm

Saturday 15 April:

9am-1pm and 2.30pm-4.30pm

Sunday 16 April:

10:30am - 1pm and 2.30pm - 4.30pm

Easter Monday:

10:30am - 1pm and 2.30pm - 4.30pm

Opotiki Pharmacy Hours

Two Opotiki pharmacies Kerry Knott (116 Church Street) and Opotiki (110 Church Street) pharmacies

Good Friday 

Kerry Nott Pharmacy 



Kerry Nott and Opotiki
pharmacies both open


Easter Sunday 

Opotiki Pharmacy


Easter Monday 

Opotiki Pharmacy


Katikati Pharmacy Hours

Unichem Katikati Pharmacy 26 Main Rd, Katikati

Good Friday 




Easter Sunday 

9am- 3pm

Easter Monday 



Johns Photo Pharmacy Hours
Cameron Rd & Cnr 2nd Ave, Tauranga

Good Friday 8am-8pm
Saturday  8am-8pm
Easter Sunday  8am-8pm
Easter Monday 8am-8pm

Waihi Beach Chemist Hours
15 Wilson Rd, Waihi Beach

Good Friday  closed
Saturday  9am-2pm
Easter Sunday 9am-2pm
Easter Monday  closed

Pharmacies located in shopping malls and other retail outlets should also be open on Easter Saturday as per their normal operating hours.

Public Health

The following areas are advised to boil water rapidly for 1 minute before drinking due to the risk of contamination from flood waters, these areas are: Tāneatua, Te Mahoe, Rūātoki, Rangitaiki Plains (including Te Teko/Mapou, Edgecumbe, Awakeri, Braemar, Onepu, Otakiri and Thornton).

For further information about how you can help protect the health of you and your family and whānau during and after a flood event see

Mental wellbeing

Support is available for those feeling overwhelmed and struggling to cope. 


  • The Mental Health Crisis line on 0800 774 545
  • The Mental Health and Addictions Crisis Line on 0800 800 508
  • For youth (0-18 years) call Voyagers on 0800 486 947
Last updated: April 14, 2017